Settlement Department

Our multilingual, professional staff works actively to help immigrants and refugees settle successfully in Canada.  Our in-house services are supported by partnerships with Housing Help, Legal Aid Ontario and LASI-World Skills to enable us to provide a complete one-stop service to our clients.  We assist with:

• Settlement Counselling Services
  related to
  • Documentation       
  • Mediation & crisis management
  • Immigration issues
  • Health  Referrals
  • Obtaining financial assistance
  • Citizenship
  • Interpretation
  • Translation
  • Employment
  • Accompaniment

• Immigrant Women’s Program
  • Assistance with women-specific settlement and integration needs
  • Supports to break down isolation, develop network opportunities and life skills
  • Gain knowledge about resources and how to access resources

• Settlement to Employment Mentorship (STEP)
  • Program for Internationally Trained Individuals
  • Step-by step planning, support and referrals
  • Employment and academic guidance
  • Profession-specific mentoring
  • Canadian workplace skills training
  • Profession-specific work placements

• Job Search Workshops
  • Self-assessment and goal setting
  • Resume shaping and career building
  • Registration on database for job matching & intensive job search

• Housing Help
  • Landlord and tenant rights and mediation
  • Housing search

• Legal Aid Services
  • General legal issues
  • Documents
  • Immigration and refugee issues

• Adult Education Outreach
  • Information and orientation workshops
  • Individual settlement counselling

• Inter Amicos Group Sponsorship
  • Private group sponsorship of refugees by any group of five residents who meet eligibility criteria

For information, contact:

Martine Bresse, Settlement Program
Phone: 613-725-5671 (ext. 316)
Fax: 613-725-9054
E-mail: Settlement